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Ottawa Ontario Staffing Contract May 27, 2022 Information Technology Service Desk Analyst– (#60246)   About the Job: Mindwire is currently seeking a Service Desk Analyst to work with one of our valued clients. The client is located in Ottawa, Ontario- This role will be nights only from 8PM to 4:30AM EST (Sunday – Thursday) fully remote opportunity Responsibilities: Provide Service Desk technical support to users either via phone, email, portal or desk side as required Daily usage of Service Desk Tool following best practices e.g., resolution steps, recommendations to users. Providing technical support for our Microsoft Office, CRM, ERP and telephone systems. Performing daily checklist to ensure that all systems are operational. Support the roll out of new and existing applications. Running reports to analyze common end user problems. Involvement in various projects for the Infrastructure and End User Service Teams. Provide advanced troubleshooting for all types of technical inquiries, service requests, and issues involving computers, O365, network, smartphones/tablets, AV systems, enterprise applications/systems Document all problems and solutions in the Service Desk Tracking System Be available to work rotating schedules which include evenings, weekends, and holiday   Requirements and Qualifications:   2+ years post-secondary program including completion of       computer technical courses ITIL V3/V4 Certificate 5+ year work experience in a Service Desk or Help Desk environment Must be Bilingual – French & English Must have Federal government clearance -(Enhanced reliability) Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right. E-mail: Please email Rasha at rasha.abuhadra@mindwire.ca with an attached copy of your RESUME. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Victoria British Columbia Staffing Direct Hire May 25, 2022 Information Technology BH - Category Manager (Canada - English-Speaking) - Remote Brainhunter Systems is seeking a Category Manager to lead the growth and evolution of our large e-com clients’ business in Canada. The Category Manager will own the P&L for our entire business in the English-speaking part of Canada. This person will analyze and identify opportunities, develop and report on KPIs that mark progress, and work strategically and tactically with marketing, sales, and product development teams to deliver results. The right candidate will have strong analytical acumen, be motivated by digging into problems and opportunities, energized by creating order out of ambiguity, and skilled at driving both straightforward and creative cross-functional solutions that improve the experience for customers and grow the business. Note: Candidates must be located in either British Columbia or Ontario to be considered for this position. Only those that satisfy the requirements for this position will be contacted. Responsibilities: Own the P&L for our entire business in anglophone Canada Set strategy and vision for the business Drive operational excellence and growth Set and manage ambitious revenue and profitability targets supported by operating plans that include monthly, quarterly and annual targets Develop, prioritize, and deliver against high-quality business strategies and plans, ensuring their alignment with short- and long-term objectives Analyze a wide range of data to identify opportunities and problems, as well as devise solutions and improvements. Clearly communicate, including in writing about plans, progress, opportunities, and impediments Build and nurture a positive, customer-centric team culture, consistent with Varsity Tutors’ mission, vision, culture, and leadership competencies Maintain a deep knowledge of competitive markets and industry of the company Build and maintain trust with key partners and stakeholders Take in new information, adjust plans and recommendations accordingly, and be appropriately obsessive about execution that moves the business forward Qualifications: Bachelor's Degree (MBA preferred) 5-8 years experience in operational leadership or senior management positions Previous working experience in Canada and knowledge of the local education system Creativity and ability to develop ideas independently and execute on them with cross-functional teams in a fast-paced, start-up environment Excellent communication skills, including written, analytical, and verbal Ability to operate both strategically and tactically in a high-energy, fast-paced environment High degree of organization, detail orientation, and ability to manage multiple, competing priorities Excellent collaboration skills that enable you to earn trust at all levels. Willingness to roll up your sleeves and do the work when needed, including analysis and narratives that communicate plans, ideas, and opportunities. Sound business judgment, ability to influence effectively, and willingness to simplify when needed Established track record of delivering forecasted results within budget Deep understanding of online marketplace dynamics and experience with marketplace business models How to Apply: Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Ottawa Ontario Staffing Contract May 25, 2022 Information Technology Role: Cloud DevOps Engineer  Location: Remote - must be physically located in EST time zone Employment Type: Full Time Permanent  Position Overview Our client is building their Cloud DevOps team for Machine Learning and Deep Learning. The Cloud DevOps Engineer will work very closely with the engineering teams to build and maintain cloud solutions. Tasks: implement solutions, deployments, functionality, performance, security, and operational scalability.  Skills Requirements Bachelor’s Degree or higher in Computer Science or Information Technology Knowledge of AWS, Azure, and GCP 5+ years of experience developing, and implementing cloud solutions on AWS 5+ years of experience with installing, securing, and operating Kubernetes environments. Experience in developing and maintaining IaC Terraform automation for public clouds and Kubernetes Experience working with Jenkins, Git, and Other CI/CD tools and pipelines Experience with Bash and Python Familiarity with Ubuntu and Centos/RHEL. Proven ability to collaborative with multi-disciplinary teams Assets AWS associate or higher certifications Certified Kubernetes Administrator certification About the Company Our client is the leading AI cloud company, on a mission to democratize AI for everyone. Customers use the AI Hybrid Cloud platform to rapidly solve complex business problems and accelerate the discovery of new ideas.  
Ottawa Ontario Staffing Contract May 24, 2022 Information Technology Senior Desk Side Technician (Job# 60213)   About the Job: Mindwire Systems is currently seeking a Senior Desk Side Technician to work for our valued Crown Corporation Client. The position is located in Ottawa, ON Responsibilities: Install, move, set up and provide ongoing support to all clients for desktop and laptop computers Install and configure software Provide technical problem-solving guidance and advice to users in person and remotely by phone Provide input into the creation and ongoing maintenance of a knowledge base on technical issues Provide input into [the ongoing amendment of] supporting standards, guidelines, and documentation Provide support as needed in the Asset Management process Requirements and Qualifications: 3+ years of recent work experience in an information technology service desk as a deskside technician, in an operational environment supporting Windows 10 3+ years of demonstrated customer service experience Experience with SCCM and Active Directory Experience with a desktop hardware evergreen in a similar capacity French is an asset #Ottawajobs #MindWirejobs #DeskSideTechnician How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Rasha at rasha.abuhadra@mindwire.ca   We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Calgary Alberta Staffing Contract May 18, 2022 Information Technology BH - Sr. Project Manager – Cybersecurity – Contract (12-months)   On behalf of our top oil & gas client, Brainhunter Systems is looking to fulfill a 12-month full-time contract for a Senior Project Manager. The successful candidate will be responsible for scoping, defining, managing, and delivering projects in the Digital Risk & Cyber organization. Preference will be given to the candidates with previous OT Cybersecurity and SIEM deployment projects (Nozomi rollout). This role will interface with the IT/OT project teams relating to cybersecurity mitigation plan support.   Location: Hybrid – Candidates must be available to occasionally work on-site (downtown Calgary) Duration: 12 months’ (Full-Time) Start Date: June 2022   Qualifications: 10+ years experience serving in the Project Manager role with 5+ years in a large enterprise with logistically complex projects. Experience managing cybersecurity-related infrastructure and applications projects Balanced business & technical background with a good understanding of core IT infrastructure & cybersecurity technologies e.g., SIEM, Vulnerability management tools, Cloud-based platforms, AD, VMWare & Hyper-Converged Infrastructure Have excellent Project Management skills in planning and monitoring project initiation through completion of multiple projects with a geographically distributed team. Experience with stage-gate project management processes (PMP certification an asset) Demonstrated experience as a Sr. project manager managing a minimum of five (5) enterprise-level IT infrastructure or Cybersecurity projects   Accountabilities: Create and maintain project documentation, Project charter, Project management plan, RACI, RAID logs, status reports, project schedules, etc. Manage vendors in delivering to assigned SOW Lead preparation of RFI & RFPs Manage project budget this includes maintaining an overall current view of the budget, actuals, and forecast numbers. Provide transparency into project health through published schedules, regular status reporting, and current budget and forecasts Identify and manage technical dependencies and integration points within and between supporting systems, processes, policies, technologies, organizations, delivery partners, project teams, and any other identified stakeholder groups for enterprise programs, projects, and releases. Conduct impact analyses of technical dependencies, make recommendations for resolution and ensure technical decisions are communicated to all components of the program and owners of impacted upstream and downstream systems.   How to Apply: Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Gatineau Quebec Staffing Contract May 12, 2022 Information Technology Project Administrator (Data Manager) – (#60104) Mindwire is currently seeking a Project Administrator with experience on engineering capital projects for one of our valued public sector clients. The client is located in Ottawa, Ontario, but the work will be remote for the time being. Contract is until end of November but it can be extended for up to 4 years. Requirements: Must have Government of Canada Secret clearance Experience managing the recording and configuration management of many hundreds/thousands of documents and records on a very large and complex project (preferably in an engineering field). Strong (Power User) RDIMS experience and understanding of the best business practice, including security settings, versioning, file plan, and various troubleshooting items. Experience in and knowledge of IBM DOORS or similar enterprise-level software tool, such as Accompa, V/SURE, Jama, Jira and even particularized implementations of MS Access databases. Experience and knowledge of IBM Rational Synergy. Experience in and knowledge of MS Teams - primary meeting and communication platform. Any related general knowledge and skills associated with the position of Project Administrator. How to Apply: Please apply online or call Biljana Zelenovic at 613-791-5612 or email at biljana.zelenovic@mindwire.ca.    
Ottawa Ontario Staffing Contract May 12, 2022 Information Technology Desktop Hardware Support Consultant (#60103)   About the Job: Mindwire Systems is seeking 2 Desktop Hardware Support Consultants to work in a fast-paced environment for one of our valued longstanding clients within the government sector.   Client Location: Ottawa, ON   Responsibilities but not limited to: Experience performing hardware and software support ideally within a Windows 10 and Office 365 environment (Windows 7 and Office 2016 are acceptable) Experience configuring, disconnecting, relocating and reconnecting, and troubleshooting various IT equipment such as desktops, laptops, Surface devices, Multi-function printing devices, and other hardware peripherals. Experience interacting with clients on-site and on the phone Ability to do research online as part of the troubleshooting steps Ability to document and know the status of each of their assigned work   Requirements and Qualifications: 3+ years’ experience Must be Bilingual (English, French) Experience working in the Status Reports, Issues and Change Logs, Technical Specifications, and Equipment Lists Experience with Incident Management Tracking System (Assyst)   How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Rasha at rasha.abuhadra@mindwire.ca with an attached copy of your RESUME. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Toronto Ontario Staffing Direct Hire May 10, 2022 Information Technology Senior Product Manager My client is permanently remote and building a digital-first culture. We welcome applications from across Canada. What you’ll do Own part of our product strategy and feature roadmap to delight the hundreds of thousands of users of this company. Take end to end ownership from problem identification to Go To Market for your product area Working within a Product squad that includes Design & Engineering to develop new features or optimizations to existing product surface area Collaborate cross-functionally with Design, Engineering, Marketing, Sales and Customer Success to define business priorities and strategy, influence shared cross-team directions and handle risks or trade-offs What you’ll bring A track record of success working on a B2B SaaS product in an increasingly senior capacity. You've worked in the Product function of a startup and care a lot about shaping and working on a high-impact Product. Experience working in a small team, with the ability to stretch where required to make the product successful. You should be able to conduct user research and understand the principles of a strong product marketing. Experience using both quantitative data (e.g., metrics, analytics) and qualitative data (e.g., user feedback) to inform product prioritization and make decisions through the course of development and go to market. Strong communication skills. You enjoy taking complex concepts and distilling them down so that anyone can understand them. You’re comfortable working cross functionally with stakeholders and can manage competing needs to drive alignment and resolution Benefits and Perks Comprehensive health & dental benefits Employee assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more) Flexible time off (vacation days, flex days, health days, winter holiday closure, Summer Fridays) Home office set up allowance How to apply: Please send your resume to Rimjhim.sinha@brainhunter.com    
Calgary Alberta Staffing Contract May 9, 2022 Information Technology BH – Document Control Lead – Contract On behalf of our oil & gas client, Brainhunter Systems, is seeking a seasoned Document Control Lead for a 12-month contract in Calgary. We are looking for individuals that understand the how document controls integrate across the lifecycle of the asset: engineering, construction, handover, operations/maintenance, and abandonment. The individual will need a range of skills to manage documents within a system (ie. Aconex, Synergis, Accruent), network folders, and paper files. Note that our client will be implementing new document control software within the next year, so preference may be given to individuals with experience in DC software implementation. Description: Ensure revision and control history to measurement schematic changes or modifications are complete. Publishing updated measurement schematic on SharePoint. Renaming AutoCAD files, conversion to PDF and TIFF files, uploads into EDM system, scan drawings, flatten drawings for upload. Enforcement of document control process and practices. Maintaining document and drawing numbering. Assigning new document and drawing numbers. Tracking signed out documents and drawings. Following up on signed out drawings and documents. Management of hardcopy documents. Accessibility of documents in Aconex. Monitoring and adjustments within Aconex (consistent and accurate metadata, naming conventions, etc.) Rendering documents to PDF format and ensuring scanned documents are text readable. Track missing or historical revisions, validate / authenticate engineering drawings, redlines and as-built support Resolve discrepancies and compile required changes to documents - post changes to computerized or manual control records, release documents, and notify affected personnel. Ensuring that documents and drawings are reviewed and updated in in a timely manner. Archiving documents and drawings. Plotting/laminating maps. Track and report on deliverables, key performance measures. Management of ERPs updates (SharePoint and binders in office). Qualifications / Competencies: 7+ years’ experience performing Document Control 3+ years’ managing teams Strong experience with document control fundamentals Working knowledge of management fundamentals Proactive self-starter Must have Owner/Operator side experience Preference to candidates with complete handover experience Comfortable challenging status quo and suggesting process improvement solutions Strong organizational skills An abundance of patience to see a complicated project to the end Aconex basics Excel skills Ability to work independent and collaboratively Excellent communication and collaboration skills – ability to give full attention to what other people are saying, and to identify complex problems and review related information to develop and evaluate options and implement solutions Ability to use logic and reason to identify strengths and weaknesses of alternative solutions. Attention to detail – being careful about detail and thorough in completing tasks Dependability – being reliable, responsible, and dependable in fulfilling obligations Analytical thinking – analyzing information and using logic to address work-related issues and problems Cooperation – being pleasant with others and displaying good-natured, cooperative attitude Qualifications / Competencies: Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Victoria British Columbia Staffing Direct Hire May 9, 2022 Information Technology Sr DevSecOps Engineer  Reports To: Director of Engineering Level         : SD4 Location     : 100% remote The Sr DevSecOps Engineer is responsible for the supervision, implementation, and maintenance of my client’s cyberspace. They will plan, implement, manage, monitor and upgrade security measures to protect the organization’s data, systems and networks. They will work with 3rd party providers to carry out assessments and penetration testing. They will work with other departments within the organization to establish security protocols and processes to protect IT systems and data.   Qualifications: A bachelor’s degree in computer science, computer engineering or related technical field experience 7+ years of technology experience 3+ years as a Security Engineer (DevSevOps), or related experience, in a technical and remote customer-focused position 5+ years experience with Infrastructure as Code (IaC) 5+ years working with cloud providers such as AWS and GCP Proficient with AWS or GCP security offerings Experience in designing and implementing an enterprise-wide Cloud security architecture Proficiency with Security Information Event Management (SIEM) and vulnerability management solutions Knowledgeable in Shift Left Security: increasing visibility and remediation of security defects earlier in the CI/CD pipeline Experience implementing Policy as Code (PaC) Familiar with Open Policy Agent (OPA) Experience with Agile practices and NIST frameworks Familiar with SOC2, SOX and FERPA compliance In-depth knowledge of computer hardware, software, and networks. Excellent knowledge of networking technologies, particularly with OSI network layers and TCP/IP Ability to lead, prioritize, facilitate, organize and manage several milestones and projects efficiently Ability to learn quickly and keep up with technical innovation and trends in the Security field Proficient with Google’s IdP and OKTA Experience with identity federation standards like SAML and OAuth Experience in documenting processes and monitoring performance metrics (OKR, KPI) Scripting (Bash, Python, GAM) Extensive experience working with different operating systems Exceptional interpersonal and communication skills Time management skills and the ability to establish reasonable and attainable deadlines for resolution.   Responsibilities: Conduct cyber risk assessment activities including threat modeling, vulnerability analysis and analysis of mitigation solutions Develop, present, lead and improve security awareness training programs for all employees Develop, evaluate, and analyze design constraints, trade-offs and detailed system and security design as they pertain to the cyber domain Coordinate with other DevOps Engineers, System Architects, and Developers to provide oversight in the development of robust solutions Work cross-functionally to assess risk and help deliver countermeasures that protect customers and company data Conduct cybersecurity tests and evaluations of hardware and/or software designs to verify and validate compliance with defined specifications and requirements Employ cybersecurity processes, methods, techniques and tools and assure their consistent application Implement appropriate assessment and authorization activities, as required Bake security controls into Engineering and DevOps pipelines (e.g., build automation and configuration management) Design and implement network-based and host-based Security tools. Design, implement and integrate security solutions into a centralized security analytics platform. Identify critical signals and indicators in logs and metrics, and build alerting and dashboards to visualize trends and areas of concern Designing and implementing public cloud security tooling in AWS, GPC, Azure, and Google Workspace Provide recommendations for ongoing improvements Perform security risk assessments and evaluations Building, managing and maintaining technical asset inventories and software bills of materials How to apply: Please send your resume to Rimjhim.sinha@brainhunter.com  
Waterloo Ontario Staffing Direct Hire May 2, 2022 Information Technology BH - Product Manager - Permanent On behalf of our award-winning med-tech client, Brianhunter Systems is seeking a talented SaaS Product Manager with at least 3 years' of experience. This position’s primary function will be to provide product management of one of our clinical collaboration, communication, and scheduling product lines. We are looking for a curious, data-informed, and inspiring product manager who is capable of creatively rethinking and prioritizing approaches to current product challenges while ensuring the expansion of our products to meet the needs of our customers and the market. Most importantly, you are motivated by the idea of enabling healthcare providers to accelerate speed to care. Please note: Candidates must be located in Victoria, Vancouver or Toronto areas. What You’ll Do: Provide vision and direction of the products from an end-user perspective. Lead customer discovery and product experimentation activities in partnership with design and engineering. Partner with engineering, design, and customer support to develop product requirements. Prioritize long-term product outcomes and short-term delivery plans based on your research, insight into the market, and customer needs. Write one-pagers, Epics, and user stories; manage backlog; participate in Scrum ceremonies Communicate the product vision, roadmap, and growth opportunities to internal and external audiences. Define, measure, and track the success for the product. What You Bring to the Team: At least 3+ years (or 5+ years for Senior PM) leading end-to-end product management on both SaaS and mobile platforms. Experience in process improvement. Iterating and advancing Agile maturity, defining customer discovery process and post-launch/go-to-market planning. The ability to communicate effectively with technical and non-technical teams. Strong orientation toward data and evidence. Willingness to question the status quo. Demonstrates experience balancing conflicting priorities and making decisions despite ambiguity. Ability to collaborate, lead through influence without authority, and foster teamwork (ideally in a remote-work environment). Experience with Jira, Confluence, Miro, Firebase, Pendo, InVision a strong asset.     How to Apply:   Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.  
Gatineau Quebec Staffing Direct Hire Apr 29, 2022 Information Technology Senior Systems Analyst, #60111   About the Job: Mindwire is currently seeking a Senior System Analyst to work for our valued Private Sector client. The position is located in Gatineau, Quebec     Responsibilities: Perform research, development and testing for solutions regarding business application functionality; Work with and maintain COTS Business Financial systems; Coordinate with the infrastructure team for creation of file shares, folder permissions, requisitioning new servers, VPN setups to vendors and troubleshooting network related issues; Support and develop customized DB objects, Crystal and SQL reports, leverage XML format for data integrations; Support and create software integrations and external interface along with corresponding technical documentation; Provide 3rd level support for the Company’s business applications, including periodic on-call support; Analyze and follow service calls through to resolution using the ITSM.   Requirements and Qualifications: Experience with supporting the upgrade of servers, databases and business applications; Knowledge of Microsoft server and desktop operating systems; Strong knowledge of Oracle PL/SQL; Good working knowledge of formal change management processes; Experience providing 2nd – 3rd level application support for requests, incidents and problems in a Windows environment; Experience in root cause analysis, providing workarounds and solutions for custom coded applications as well as commercial off-the-shelf systems; Knowledge of Sarbanes-Oxley requirements would be considered an asset; Experience in Azure IPaaS, Logic Apps, Data Factory, ARM templates would be considered an asset; University or College Degree in Computer Science/Technology or equivalent experience; 7+ years of experience as a systems analyst and/or system administrator   How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right. E-mail: Please email Jennilee Cook at Jennilee.cook@mindwire.ca   We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.    
Victoria Staffing Direct Hire Apr 29, 2022 Information Technology Senior Cloud Operations Engineer ( 100% remote opportunity) On behalf of our multi-award winning med-tech client, Brainhunter Systems is seeking an outstanding Cloud Operations Engineer to join their team. This is a 100% remote opportunity. What You’ll Do Coordinate and collaborate with product owners, operators and developers. Develop, implement, and maintain reliable and scalable infrastructure that developers will build upon. Maintain shared platforms, such as Kubernetes, built on public cloud resources from providers like Amazon Web Services (AWS). Maintain common components like CI/CD, monitoring, IAM and VPC configurations. Provide on-call response to infrastructure degradations and outages Important Skills Working knowledge of common AWS services like EC2, IAM, S3, RDS, and Route53. Experience in creating and maintaining scalable, fault-tolerant systems. Experience deploying, managing and operating services like Redis, PostgreSQL, and ElasticSearch. Experience with Terraform and Ansible. Expertise using Linux. Experience with Git. Logical problem solving skills Desired Skills Familiarity with Site Reliability Engineering concepts Experience with containers and Kubernetes Experience with CI/CD tools like Spinnaker, ArgoCD, or Jenkins Please send your resume to Rimjhim.sinha@brainhunter.com    
Ottawa Ontario Staffing Contract Apr 29, 2022 Information Technology Program Coordinator (#60126)   About the Job: Mindwire Systems is seeking a Program Coordinator to work in a fast-paced environment for one of our valued crown corporation clients. The Program Coordinator service provider will provide support for the project governance, service and goods requisition process, and cost management function/services in Infrastructure Architecture and Transformation. Client Location: Ottawa ON Remote Work: Yes   Responsibilities but not limited to:   Schedule meetings, prepare/collect meeting supporting documents, scribe/distribute meeting minutes; remind and follow up on identified action items. Collect and update various organizational metrics on a regular basis. Demonstrated ability to multi-task, handle challenging situations and work well under pressure. Attention to detail and precision when updating and reporting on financial data. Ensure effective governance strategy’s and cost management strategy’s. Support requests for proposal management and procurement process.   Requirements and Qualifications:   Enhanced Reliability security clearacne Experience as a Project Administrator on at least one medium-sized project ($1 M to $5M). Experience supporting supplier management processes and interacting with many vendors. Experience and skills in budget management. Strong computer skills (Word, Visio, Excel, and PowerPoint) with the ability to learn new applications such as Azure DevOps, AHA, and Plan View among others.   How to Apply: Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Binal at binal.patel@mindwire.ca with an attached copy of your CV. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Gatineau Quebec Staffing Direct Hire Apr 29, 2022 Information Technology Sr. Project Manager, ERP Financial Applications #59920   About the Job: Mindwire is currently seeking a Sr. Project Manager, ERP Financial Applications to work for our valued Private Sector client. The position is located in Gatineau, Quebec    Responsibilities: Direct, plan, organize and oversee all aspects and activities related to one or more projects at one time; Supervise, guide, coach, and direct work of multiple direct reports, including technical and functional resources assigned to projects; Develop, maintain, and monitor progress of project plans and budgets to ensure they are proceeding per timelines and targets; Drive delivery of activities being performed and obtain input from project team members to provide regular reports on status to management; Proactively communicate and collaborate with decision-makers, system owners, and end-users to analyze information needs and requirements; Maintain project data and repository of artifacts from stakeholders, project team, and dependent programs to ensure complete and accurate project artifacts.   Requirements and Qualifications:  Advanced knowledge of Microsoft Office Suite, specifically Excel Experience in the areas of application integration and methodologies, business process design, process re-engineering and continuous improvement; Practical experience with internal control procedures and audit requirements in relation to data access, security and master data configuration would be an asset; Experience with ERP systems (IFS, D365) and/or financial consolidation applications (Cognos Controller, One Stream) Minimum of 5 years of professional experience in a project management role with financial applications Bachelor’s degree in Business, Accounting, Information Technology or related field How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right. E-mail: Please email Jennilee Cook at Jennilee.cook@mindwire.ca We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Ottawa Ontario Staffing Contract Apr 29, 2022 Information Technology ETL Developer (#60147) About the Job: Mindwire Systems is seeking an ETL Developer to work in a fast-paced environment for one of our valued public sector clients. Client Location: Gatineau, QC. (Remotely). Responsibilities: Analyze, design, and implement enhancements to meet business requirements Perform technical and root-cause analysis on issues and make recommendations for correction Analyze diagnostic information about uncommon cross-functional problems and provide recommendations for resolution to more senior employees or management Create working procedures and documentation on solutions and populate knowledge databases such as the wiki, testing plans and results Write unit test cases and implement pipelines to automate code validation Implement monitoring and alerting solutions Build automation scripts and workflows Contribute to sprint goals and coordinate with the team by participating in daily scrums Provide third-line support, including on-call, shift and weekend work, as required   Requirements and Qualifications: University degree or college diploma in a related field A minimum of five (5) years of experience delivering multiple projects using DataStage A minimum of three (3) years of hands-on experience with IBM DataStage, with demonstrated experience in DataStage configuration and setting standards and best practices A minimum of three (3) years working in an Agile Scrum environment Demonstrated experience with Unix/Linux operating systems, Python and Spak/Pyspark Demonstrated hands-on work experience with Cloud technologies Demonstrated knowledge of executing and tracking incident requests to their resolution How to Apply: Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right. E-mail: Please email Rasha at rasha.abuhadra@mindwire.ca with an attached copy of your RESUME. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Ottawa Ontario Staffing Contract Apr 29, 2022 Information Technology Operations Support Specialist, Level 3 (#60054) About the Job: Mindwire Systems is seeking an Operations Support Specialist, Level 3 to work in a fast-paced environment for one of our valued Federal Government Clients. Client Location: Downtown, Ottawa, ON (ON-SITE). Responsibilities:: Provide systems administration and systems operations support, including setting up user access, user profiles, back up and recovery, day-to-day computer systems operations. Perform software upgrades, and apply patches. Provide customer interface to ensure requested changes are implemented. Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.   Requirements and Qualifications: Must have Security Clearance/ Secert. 10+ years of experience How to Apply: Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right. E-mail: Please email Rasha at rasha.abuhadra@mindwire.ca with an attached copy of your RESUME. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.  
Ottawa Ontario Staffing Direct Hire Apr 27, 2022 Information Technology Project Manager (#60151)   About the Job: Mindwire Systems is seeking a Sr. Project Manager for a Permanent Opportunity with one of our Valued Private Sector Clients. Client Location: Ottawa, ON (Hybrid Working Environment)   Responsibilities but not limited to: Lead operational and technology projects that directly impact the clients’ corporate objectives Lead multidisciplinary teams comprised of technical specialists, functional specialists, business subject-matter experts and external stakeholders Lead effective project delivery, risk mitigation, financial management, and resource planning, as well as compliance to policies, processes and standards Establish strong relationships with internal and external stakeholders and drive stakeholder engagement to ensure effective project delivery Contribute to the procurement and vendor management processes Contribute to process improvement initiatives and the development and rollout of project management methodologies, tools and techniques Requirements and Qualifications: 5+ years' experience as a project manager working on IT related projects Needs to have worked in a PM capacity completing end to end IT projects Strong communication and ability to liaise with multiple teams/stakeholders is necessary Needs to be located in Ottawa and be able to go onsite for at least 3 days Ability to communicate in both official languages (English & French) PMP Certification How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Vanessa at Vanessa.lam@mindwire.ca with an attached copy of your CV.   We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Victoria British Columbia Staffing Contract Apr 22, 2022 Information Technology BH – Business Analyst – Contract (2 years’) On behalf of our client, Brainhunter Systems is seeking a talented Business Analyst to fulfill a 2-year contract. You will work on a variety of capital and operational IM/IT projects within our local government.   Note: You must be located in Vancouver or Victoria, British Columbia to be considered for this opportunity.   Candidates will ideally have experience with one or more of the following: Working with the public sector to deliver IM/IT solutions; Providing senior business analysis services for BC government transportation systems projects Providing business analysis services to deliver IM/IT solutions using Agile, waterfall and V Diagram methodologies; Providing business analysis services for IM/IT projects relating to camera, image and video management, and related data collection techniques; and Providing business analysis services in the configuration and implementation of a Cloud-based or Software-as-a-Service solution.   5.1.1 RELEVANT EXPERIENCE A. The Corporation requires Consultants with the following knowledge, skills, and abilities: Ability to lead multi-discipline teams in business transformation initiatives to align business systems with new business processes, using application portfolio management techniques, and have provided and followed a plan to transfer the business from the “as is” structure to the “to be” structure; Knowledge of business process re-engineering; Knowledge of change management; Identify, define, model and document business needs, including the ability to: model and document technical solutions, develop and present business cases including feasibility studies, risk assessments and cost benefit analysis of solution alternatives, define and document product and funding for development and ongoing support, develop presentations, reports and submissions required by clients to secure approval and funding from Executive or Treasury Board, and develop work plans; Interact professionally and productively with a wide variety of people in diverse roles (e.g., executives, contractors, technical experts, naïve users) to develop and implement: automated business processes, service agreements with service consumers and suppliers, appropriate service management processes, training/educational materials, application maintenance support; Manage the quality of the delivered business solution to ensure it meets the quality expectations: ensure structure, design and development of the deliverables is in compliance with applicable standards, monitor/control project progress, resource usage and cost, and ensure performance of technical reviews and audits and obtain required approvals before implementation; Considerable tact, professionalism and diplomacy as the Consultant will have interaction with stakeholders, vendors, professionals and various levels of employees in a government setting; Superior written and oral communication, interpersonal, influence and negotiation skills to properly represent the corporation and its business interests; Work with a team co-operatively within diverse or work groups, including the ability to understand and respond effectively to other team members with diverse views; Problem solves effectively by giving shape and direction to issues, ideas, information and deliver high quality work in a timely manner. Use analysis and evaluation skills on high profile and/or complex matters. View client issues from various points of view and driving factors. Assess, weigh and manage risk. Willing to view problems as opportunities; Comprehends a situation analytically by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation and determine cause-and-effect relationships (“if...then…”) to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information; and Promotes innovation to improve project success and performance by doing or promoting new ways of doing things.   B. The Consultant should have experience delivering at least two IM/IT projects within the past eight years that clearly demonstrate experience in all of the below listed skill sets. It is not required that each project demonstrate all of the skills required, but that across the projects provided in the submission, the experience below is met. Five years of experience identifying, defining, modelling and documenting business needs, including modelling and documenting technical solutions; Five years of experience interacting professionally with a wide variety of people in diverse roles (e.g., executives, contractors, technical experts, naive users) to develop and implement automated business processes, and at least one of: service agreements with service consumers and suppliers, appropriate service management processes, training/education materials and application maintenance support; Five years of experience managing the quality of the delivered business solution to ensure it meets quality expectations; Two years of experience leading multi-discipline or single discipline teams in a business initiative to design and align new business systems with business processes; Two years of experience creating and following a change management plan to move from the “as-is” to the “to-be” state; Two years of experience reporting to senior managers; Two years of experience having managers and senior technical and business staff assigned or contracted to the project reporting to or working collaboratively with the Consultant; and Two years of experience managing effective communications with project stakeholders at all levels from diverse business units.   The number of required years of experience is a minimum. Additional years of experience beyond the minimum will result in additional points being awarded.   C. Experience with the following is preferred and will result in additional points being awarded. One or more years of experience working with the public sector to deliver IM/IT solutions. One or more years of experience with providing business analysis services for government transportation projects relating to intelligent transportation systems (ITS). One or more years of experience with providing business analysis services to deliver IM/IT solutions using Agile, waterfall and V diagram methodologies. One or more years of experience with providing senior business analysis services for IM/IT projects relating to camera, image and video management, and related data collection techniques.   3. Relevant Education and Professional Designations Preference will be given to Consultants that have formal education (i.e. diploma or degree) in a related business or computer science field. Additional points will be awarded for the following certifications: a. International Institute of Business Analysis (IIBA) - Certified Business Analysis Professional (CBAP); and/or b. Lean Six Sigma (Green or Black Belt).   How to Apply: Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Victoria British Columbia Staffing Direct Hire Apr 19, 2022 Information Technology BH – Site Reliability Engineer (Windows Platform)   On behalf of our multi-award winning med-tech client, Brainhunter Systems is seeking an experienced Site Reliability Engineer (Windows) to join their Operations Team. The position serves as a key role in meeting a stringent high-availability uptime goal, requiring the candidate to be quick on their feet, calm under pressure and employ flawless quality control practices. This position requires a highly motivated, autonomous team member with critical thinking, and problem-solving skills who enjoys working in a large and complex environment. The ideal candidate should also have a strong sense of personal drive, a desire to develop expertise, and the ability to work without constant supervision. Note: This position is a full-time remote opportunity! Candidates must be living and eligible to work within Canada to be considered. Key Responsibilities and Qualifications: Design and implement quality infrastructure solutions in a SaaS environment Analyze complex system behavior for security vulnerabilities and performance issues Further migrate unmanaged resources to management with Infrastructure as Code Maintain hardware and software, including VM hosts, servers, and appliances Troubleshoot and resolve platform issues Participate in the Reliability Engineering 24/7 weekly on-call rotation Essential Qualifications: Extensive experience with the Windows Server platform and services (AD, DNS, GPO, PKI, etc.) Extensive experience with VMware virtualization in highly-available environments General knowledge of storage solutions, networking and firewalls, and application load balancing Proven system management including automation of hardware and software upgrades, patch management and troubleshooting experience Beneficial Qualifications: Completion of a degree or certification in a related field or equivalent experience Linux administration knowledge Configuration Management and Infrastructure as Code experience Experience deploying Docker containers and orchestration through Kubernetes clusters Experience with Interactive Intelligence IP-Telephony platform and Computer Telephony Integration (CTI)   How to Apply:   Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: rob.martinson@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Vancouver British Columbia Staffing Contract Apr 12, 2022 Information Technology BH - Senior QA Analyst - Contract (Remote)   On behalf our client, Brainhunter Systems is looking for a Senior QA Analyst to fulfill a 1-year long-term contract. You will have experience working in a large-scale software development environment performing a wide variety of manual and automated Functional and Non-Functional tests. As well, experience testing Microsoft Dynamics 365 based applications is required.     This position is a full-time remote contract opportunity within Canada, however, preference will be given to candidates located in Vancouver, BC. You must be willing to work on PST timezone for the duration of the contract.   Requirements: 1. Bachelor’s degree in Computer Science or other relevant Information 2. Minimum 7 recent years of experience as a Quality Assurance Analyst or an equivalent role working in a large-scale software development environment performing a wide variety of manual and automated Functional and Non-Functional tests. 3. At least 2 years recent experience testing Microsoft Dynamics 365 based applications. 4. Demonstrated knowledge and experience using Visual Studio, Azure DevOps or Team Foundation Server with Test Manager Preference may be given for candidates with demonstrated experience using Azure DevOps.     How to Apply: Online: You can apply directly at www.brainhunter.com Email: Please share your resume to megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Ottawa Ontario Staffing Contract Apr 12, 2022 Information Technology Desktop Support (#60100)   About the Job: Mindwire Systems is seeking a Desktop Support to work in a fast-paced environment for one of our valued Crown Corporation Clients for a 1-year contract with a credit agency.   Client Location: Ottawa, ON Work Location: On-site Responsibilities but not limited to: Provide deskside support services to local clients in the Ottawa office Administers hardware and peripherals inventory including ordering asset tracking and disposals Provide technical support by telephone, email, and in-person for applications, hardware, telecommunications equipment, connectivity issues including remote access following standard processes and guidelines Image and provision laptops, desktops, and mobile devices Knowledge of Windows 10 and the Microsoft Office suite required Knowledge of iOS and MDM concepts is considered an asset Experience provisioning and supporting Microsoft Surface-family devices Requirements and Qualifications: 5+ years’ experience Require Enhanced Reliability status Ability to speak French (nice to have) MCP, MCSA, MCSE, or other Microsoft certifications an asset How to Apply: Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Binal at Binal.patel@mindwire.ca with an attached copy of your CV.   We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Ottawa Ontario Staffing Contract Apr 11, 2022 Accounting & Finance Controller / Accountant (#60099)   About the Job: Mindwire Systems is seeking a Controller (Accountant) for one of our Valued Clients. Client Location: Remote  Responsibilities but not limited to: Period end PUBLIC financial reporting and working paper preparation Financial management Budgeting, forecasting, and cash flow analysis Maintaining integrity of the accounting system and inputs Understanding, implementing and monitoring an adequate control environment   Requirements and Qualifications: MUST have experience in PUBLIC financial reporting MUST have a Professional Accounting Designation 5+ years of progressive accounting experience; previous accounting firm experience a strong asset Accounting software literacy Intermediate to advanced level of MS Office Suite proficiency (e.g., MS Excel, Outlook, Word) Literacy and ability to work with software and have a propensity to learn new software Understanding, implementing and monitoring an adequate control environment. Knowledge in Chart of Account rationalization is an asset.   How to Apply:   Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Vanessa at Vanessa.lam@mindwire.ca with an attached copy of your CV.   We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.  
Victoria British Columbia Staffing Direct Hire Apr 5, 2022 Information Technology Front-End Engineer (SDE 3) Employment Type           : Permanent, full-time Location                            : 100% Remote Client                                 : US based Education Technology Company Overview On behalf of my client, we are looking for a Senior Front-End Engineer whose focus would be on building frontend experiences in React. Familiarity with backend services & technologies is a plus, particularly in Ruby on Rails and/or Golang. There’s a complete CI/CD software lifecycle and an evolving services-oriented-architecture hosted in AWS, engineers operate in a highly collaborative environment with Product and Design to build experiences that matter to our customers. In this position, you will… Write performant, maintainable code that is easy to read and well-documented · Write automated tests to thoroughly validate the correctness of your code · Deploy & maintain large-scale web applications · Have a focus on quality, and operate iteratively to get from good to better · Be a part of your team’s on-call rotation; we all own our code end-to-end from development to deployment to operations · Come ready to learn from some of the best and brightest in the industry Work independently and collaboratively in a dynamic and fast-moving team, partnering closely with fellow engineers, product management, and design   Qualifications Strong experience with React · Experience with Ruby on Rails or similar web frameworks (e.g. Django) · Experience with highly concurrent languages such as GoLang, Java or Scala · Experience with deployment systems (e.g. CodeShip, AWS CodeDeploy) · Familiarity with AWS Services (e.g. RDS, Kinesis, Lambda, EC2, et cetera) · Familiarity with the Linux Operating System and command-line tools · Understanding of OO design, algorithms, and data structures · Familiarity with implementing e-commerce solutions is beneficial Aptitude to quickly learn new languages and technologies as necessary
Victoria British Columbia Staffing Direct Hire Apr 4, 2022 Information Technology BH - Senior DBA - Permanent (Remote)   On behalf our large e-commerce client, Brainhunter Systems is looking for a Senior Database Administrator/Engineer to join their Data Platform Team. You will architect and optimize scalable data storage solutions, understand and implement best practices, and create technology that is highly performant and extensible. This position is a full-time remote opportunity within Canada & USA! Who you are: Your customers are other engineering teams, your toolchain encompasses the right tool for the job, and you know tough challenges can create innovative ideas.  You are excited to:  Own key large scale backend data storage solutions that power our growing learning platform Administer data stores and optimize with scalability, redundancy, and seamless survival / recovery Architect, build & administer replication, secure access, and monitoring between heterogeneous databases Use CI/CD to deploy in AWS with proper logging, monitoring, and alerting Serve as a mentor, idea leader, and advocate for best practices Be on-call, but build solutions that never wake you up Requirements:  Programming languages: SQL / Python / Golang / Java / Ruby Source code management: Git, branching, merging, PRs, Github actions Data Stores: MySQL / PostgreSQL / Redshift / S3 / DynamoDB / NoSQL Cloud Platforms: AWS / GCP / Azure Data Warehouses: Redshift / Snowflake / Others You might also be familiar with: Configuration Tooling: Terraform, Ansible, Puppet, Chef, or SaltStack Data Security: Data protection and classification, PCI / HIPAA / GDPR AWS Infrastructure: EC2, ECS, EKS, Lambda, Batch, CloudWatch, Kinesis, etc. Programming: Functional, Object Oriented, Design Patterns, Big O, data structures Eventing: Kafka, SQS, RabbitMQ How to Apply:  Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada & the United States and meet the qualifications for the role will be contacted.
Victoria Staffing Direct Hire Mar 24, 2022 Information Technology BH – Senior Backend Engineer, C# - Permanent (Remote)   On behalf of our med-tech client, Brainhunter Systems is seeking a top tier C#/.NET developer with a focus on backend development.  In this extraordinary opportunity, you will operate collaboratively within the Agile/SCRUM framework, working with a team of exceptionally talented product managers, designers, and engineers to deliver creative, elegant solutions for our customers’ clinical communications needs. As a Software Engineer you will write highly performant, well-structured and well-tested code. The successful candidate will be responsible for leading the development and maintenance of several C# API services that back client-facing UI services as well as C# API’s that connect 3rd party integrated solutions.   What You'll Do: As a Sr. Software Engineer, you will be responsible for debating, designing, implementing, and delivering user stories on time, with high quality, while following an Agile development lifecycle. Additional responsibilities include: Solving complex problems as part of a team Writing code to standards, implementing best practices. Identifying, and communicating, technical debt and risk, and effecting resolutions. Collaborating with Product Owners in Release/Iteration planning. Developing, designing, and documenting based on business requirements within an Agile context. Reviewing code for testability, maintainability, and adhering to best practices. Mentoring junior members on the team.   Who you are: 5+ years of experience with C# and the .NET Framework and .NET Core. 5+ years RESTful API development Experience with MVC.NET Advanced level knowledge of SQL Server Strong Unit and Integration Testing techniques. Strong understanding of domain driven design Strong communication skills, both written and verbal. Some experience with build and deploy tools (Jenkins, CloudBees). Experience in Git. It would be nice if you have: Bachelor’s degree in Computer Science, a related field, or equivalent education. React or Angular experience Comfortable working with collaboration tools such as Slack, JIRA, Confluence   How to Apply:   Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: megan.degagne@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Victoria British Columbia Staffing Direct Hire Mar 21, 2022 Information Technology BH – Software Engineer, Mobile - Permanent (Remote)   On behalf of our global e-payments client, Brainhunter Systems is looking for an enthusiastic software engineer to join their mobile development team. This is a junior - mid level position and our ideal candidate will have at least 1 - 4 years’ of mobile development experience. You have experience with: Programming experience in Objective-C and Swift SDKs Kotlin or Java Substantial expertise in one or more modern programming language including C++ and C# Familiarity with JIRA, Confluence, Bamboo, BitBucket Experience within Retail, QSR and/or Digital Payments solutions a plus Knowledge of emerging mobile technologies, standards and best practices Knowledge of current mobile UI design concepts/technologies a plus Essential Functions/ Responsibilities: Design, develop, maintain, and test mobile software Track technical issues and implement solutions in a prompt manner Work with the Product Management team to analyze user needs and develop mobile solutions to optimize operational efficiency Confer with team members to solve day-to-day technical challenges as they arise Work with QA and technical support to fix identified defects Participate in sprint planning and review processes Maintain and recommend improvements to existing products   How to Apply: Online: Apply online now at www.Brainhunter.com Email: If you would prefer to email a copy of your resume for later review, we would be pleased to consider your resume for future upcoming opportunities, please send resume, availability and compensation expectation to: rob.martinson@brainhunter.com   Please note: While we appreciate and welcome all applications, only those who satisfy employment eligibility in Canada and meet the qualifications for the role will be contacted.
Brampton Ontario Staffing Direct Hire Mar 3, 2022 Permanent Staffing On behalf of our client, Brainhunter Systems is seeking a talented Manager, Learning Design & Delivery to join their team in a full time – permanent role based in Brampton, ON. Title: Manager, Learning Design & Delivery Location: Brampton, ON Job Type: Fulltime – Permanent Note:  Hybrid work model– with the requirement to eventually work onsite 3 days a week out of Toronto, ON or Brampton, ON location. Job Description Reporting to the Senior Manager, Quality and Training, the Manager of Learning Design & Delivery will be responsible for helping our client to elevate the learning offerings their Customer Support CoE provides their colleagues. If you are a person who is always driving for an excellent customer experience through ensuring our colleagues are set up for success with comprehensive learning material that speaks to who we are as a brand and support our commitment to help Canadians #LiveLifeWell, we are looking for you! The role will be responsible for advancing capabilities across our client's various business lines/ functions, taking into account business needs, emerging trends and evolving learner needs. You will be key in designing and creating content that enhances performance capabilities and knowledge retention via instructor –led, including virtual and multimedia learning or blended curriculums. Your success in this role will require you to be experienced in content design and facilitating learning material. You will need to come with or gain a deep understanding of the various family of brands and businesses and utilize your exceptional relationship building skills to engage with key stakeholders across Canada. With oversight of design and development of the learning content, you will ensure all training aligns to the overall organizational strategy and values with the purpose of strengthening capabilities, compliance and performance for our contact centre customer facing team. You show initiative by identify opportunities and leveraging best practices across various lines of business and support channels (voice, chat, social, digital, email et cetera). You will be responsible for providing feedback and coaching through monitoring and analyzing the content developed by vendor and internal Learning Professionals in adherence to our client's brand standards and adult education principles. What you'll do: Lead the development of the Learning and Development strategy through partnership with external and internal key stakeholders to assess training needs and ensure training is aligned with business objectives Strong instructional design skills to drive the right behaviors through various platforms and training initiatives Analyze existing instructional material and provide improvements Develop and execute and successfully launch comprehensive learning and development programs and continuous learning initiatives Ensure flawless execution of all aspects of learning delivery with reportable quality checks in place Collaborate closely with the business to recommend customized learning solutions through innovative curriculum design and modes of delivery that engage and enhance performance and behavioral development Design and develop a range of delivery platforms such as in-class training, e-learning modules, self-paced web, online, and blended learning to meet the learner and business needs Develop post training support and reinforcement tools to sustain behavioral change and drive improved performance and business outcomes Conduct ongoing organizational needs analysis and ensure learning solutions support business growth and change Select appropriate learning methodologies that support adult learning needs and provides an engaging learner experience Conduct research on best practices, emerging learning and development trends, and new products and learning solutions; makes recommendations for continuous improvement and effectiveness Builds tools and strategies to ensure knowledge retention and coaching Continuously investigates opportunities to enhance and strengthen training Facilitate training and train-the-trainer workshops as required Use appropriate evaluation techniques to determine learning effectiveness, compliance and skill confirmation success rates Manage and maintain the Learning Management System and evaluate training completion and pass rates, training time vs. efficiency, user adoption, and emerging trends Awareness of learning and development trends within and outside the industry, to bring practical and cost effective best practices to the company What you’ll need: University Degree in adult education, instructional design, or education preferred Expert level technical experience using various authoring tools including Adobe Creative Cloud, Articulate 360, and Microsoft Office Suites. Extensive experience (minimum 5-7 years) developing organization wide learning and facilitating development programs for multiple audiences through a variety of mediums Exceptional interpersonal and communication skills (verbal and written) with the ability to work effectively at all levels of an organization and strategically influence and persuade senior leaders both internally and externally Demonstrated expertise leveraging innovative learning technologies including social, mobile, micro-learning and gamification Learning Management System (LMS) administration preferred Ability to manage competing, high-priority demands in a fast-paced environment Understanding of contact centers would be an asset Knowledge of Salesforce would be an asset   How to Apply: Apply online now at www.Brainhunter.com Company Overview: BRAINHUNTER provides staffing and recruitment for full time, part time, contract and consulting services. BRAINHUNTER also provides payroll management services and a comprehensive suite of HRIS IT, ATS, and CRM software. BRAINHUNTER is a Microsoft Certified Partner, HP Alliance One Partner, Telus Business Solutions Partner, Oracle Partner, and ranked among the top Global Recruitment Industry providers. BRAINHUNTER leverages ISO 9001:2000 certified processes, industry best practices, and unique loyalty programs for the individuals that we represent. We are dedicated to our clients, consultants, and our community. Apply now or contact one of our experienced recruiters to help you find the right job for your personal skills and experience. www.Brainhunter.com
Ottawa Ontario Staffing Contract Sep 24, 2021 Information Technology Help Desk Specialist (Level 2) (#59519)   About the Job: Mindwire Systems is seeking a Help Desk Specialist (Level 2) to work in a fast-paced environment for one of our valued Government Clients within the public sector.   Client Location: Ottawa/Gatineau Responsibilities but not limited to: Install, maintain, and troubleshoot hardware and software at the user workstation or remotely Perform a variety of network problem analysis and monitoring tasks, monitor network management systems and respond appropriately to user requests and problems Input data into the departmental incident and problem tracking systems on the evolution of assigned incidents Participate in on-site installations of network systems for users Perform other related duties incidental to the work described herein   Requirements and Qualifications: MUST Have: 5+ years’ experience Valid Secret clearance Bilingual (French & English) Experience with Windows 7 or later Operating Systems Experience providing IT user support in a MS Windows Server LAN environment Experience providing IT user support for remote access software in VPN, Citrix or GCSRA   How to Apply: Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.   E-mail: Please email Binal at binal.patel@mindwire.ca with an attached copy of your CV.   We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.