Mindwire

Brainhunter is currently seeking the services of a “Junior Technical Support Specialist” for a contract role with one of our Valued Client.
Hiring Leader Location:  London
Work Style: 5 days in office
Location city(s):  London
Number of Openings: 1
Anticipated Start Date: 5 weeks from start date
End Date:  3 months duration
Part-time or Full-time: Full time
Potential convert to permanent:  No
Reason for role: Staff Aug
Contractor to work extra time or on-call: No
Role Title: Technical Support Specialist
Reliability Clearance required: Yes


We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.

Key Responsibilities:

• Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
• Monitor and manage the above platforms across cloud and on-prem environments.
• Ensure high availability and reliability of the platform for development, testing, and production environments.
• Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
• Provide production support and troubleshoot platform-related issues.
• Document platform configurations, procedures, and support runbooks.

Any specific tools/skillset: 
 

• 5+ years of experience with Cognos, Power BI and Tableau.
• Experience with AIX, Windows, DB2, SQL server etc.,
• Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
• Experience with on-prem, cloud environments (Azure) and hybrid environments.
• Familiarity with platform monitoring tools and techniques.

Excellent problem-solving and communication skills
Experience with Cognos, Power BI, Tableau Administration

How to Apply:
Online: To apply for this and other suitable exciting opportunities with Brainhunter Systems Ltd., you can apply online through the button on the top right. AI tools may be used for initial screening of applicants.
E-mail: Please email Swetha at Swetha.Raj@brainhunter.com with an attached copy of your CV.