Mindwire Systems is seeking the services of a Senior Business Analyst for contract position with one of our Valued Clients.
Client Location: Ottawa, ON
Working Environment: Hybrid
Responsibilities but not limited to:
Work with internal stakeholders and subject matter experts to meet project goals and best practices
Gather and analyze data to identify process performance gaps, recommending improvements where necessary
Identify and define the scope of requirements, assessing impact, expected outcomes, and key success metrics
Support the project manager by maintaining Excel-based tracking sheets and updating key project documents in Word and SharePoint
Prepare clear storytelling narratives for business cases, user stories, and use cases, ensuring alignment with stakeholder needs
Communicate with clients as needed to clarify requirements and provide progress updates
Support end-to-end process validation and user acceptance testing
Provide all-around project assistance where needed, whether it’s handling documentation, process tracking, or stakeholder coordination
Requirements and Qualifications:
University degree or college diploma in business administration or a related field
5 (five)+ years of analytical experience
Proficient in the use of Atlassian JIRA
Proficient in the use of ServiceNow ITSM modules and reporting
Demonstrated experience in Agile and innovative who can thrive in an environment of change and ambiguity
Demonstrated experience with Value Stream mapping
Demonstrated knowledge of Design Thinking process
How to Apply:
Online: To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.
Mindwire is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any point during the recruitment process, please reach out directly to the job poster or email aoda@mindwire.ca.
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.