Senior Desk Side Technician
Information Technology
Ottawa Ontario Staffing Contract May 24, 2022

Senior Desk Side Technician (Job# 60213)

About the Job:
Mindwire Systems is currently seeking a Senior Desk Side Technician to work for our valued Crown Corporation Client.

The position is located in Ottawa, ON


  • Install, move, set up and provide ongoing support to all clients for desktop and laptop computers
  • Install and configure software
  • Provide technical problem-solving guidance and advice to users in person and remotely by phone
  • Provide input into the creation and ongoing maintenance of a knowledge base on technical issues
  • Provide input into [the ongoing amendment of] supporting standards, guidelines, and documentation
  • Provide support as needed in the Asset Management process

Requirements and Qualifications:

  • 3+ years of recent work experience in an information technology service desk as a deskside technician, in an operational environment supporting Windows 10
  • 3+ years of demonstrated customer service experience
  • Experience with SCCM and Active Directory
  • Experience with a desktop hardware evergreen in a similar capacity
  • French is an asset

#Ottawajobs #MindWirejobs #DeskSideTechnician

How to Apply:

To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.

Please email Rasha at rasha.abuhadra@mindwire.ca


We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.